At sweetleggings.shop, we strive to offer the best shipping experience for our customers. Please read our shipping policy carefully to understand how and when your order will be shipped.
1. Processing Time
All orders are processed within 1-3 business days after receiving your order confirmation. Orders are not processed or shipped on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. In case of a significant delay, we will contact you via email or phone.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery time depends on your shipping method choice and location:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
Delivery delays can occasionally occur due to unforeseen circumstances such as weather, carrier delays, or customs processing.
3. Domestic Shipping (USA)
We ship to all addresses within the United States, including P.O. boxes and APO/FPO addresses. Please note that shipments to Alaska, Hawaii, and U.S. territories may have longer delivery times.
4. International Shipping
At this time, sweetleggings.shop does not offer international shipping. We only ship within the USA.
5. Shipment Confirmation & Order Tracking
Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours. You can track your package directly through the provided link in your confirmation email.
6. Shipping Carriers
We use reliable shipping carriers such as USPS, UPS, and FedEx to ensure your package arrives safely and on time. The carrier used will depend on the shipping option you select at checkout.
7. Damaged, Lost, or Stolen Packages
sweetleggings.shop is not responsible for packages lost, damaged, or stolen during transit. If you receive your package and it is damaged, please contact the shipping carrier to file a claim. Make sure to retain all packaging materials and the damaged goods for the claim process.
If your package is lost or stolen, we recommend contacting the shipping carrier for further assistance. You may also reach out to us at info@sweetleggings.shop, and we will do our best to help you locate your package.
8. Order Changes or Cancellations
If you need to change or cancel your order, please contact us as soon as possible at info@sweetleggings.shop or call (571) 733 7685. Once an order has been processed and shipped, we are unable to make changes or cancellations.
9. Shipping Address Errors
Please ensure that your shipping address is correct at checkout. We are not responsible for orders that are shipped to an incorrect address due to a customer error. If you realize that you entered an incorrect address, please contact us immediately at info@sweetleggings.shop.
10. Contact Us
If you have any questions or concerns regarding your shipment, feel free to contact us at:
- Email: info@sweetleggings.shop
- Phone: (571) 733 7685
- Mailing Address: 1427 Olde Forge Ln, Woodstock, GA 30189, USA